Shipping Policy

Thank you for shopping with Coutures Fashion. Below is important information regarding order processing, shipping timelines, and delivery expectations.

1. Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that processing time is separate from shipping time.

2. Shipping Timeframes

United States

• Estimated delivery: 7–12 business days

• Orders are fulfilled through our trusted U.S. fulfillment partners.

United Kingdom

• Estimated delivery: 7–12 business days

• Delivery times may vary slightly depending on location.

Delivery estimates begin after the order has been processed.

3. Shipping Costs

We currently offer:

Free Standard Shipping (7–12 Business Days)
No minimum purchase required.

Shipping fees (if applicable) will always be clearly displayed at checkout before payment is completed.

4. Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update after shipment confirmation.

5. Delays

While we aim to meet all estimated delivery times, delays may occur due to:

• Carrier issues

• Weather conditions

• High seasonal demand

• Customs clearance (for UK orders)

Coutures Fashion is not responsible for delays caused by shipping carriers; however, we will assist you in resolving delivery issues whenever possible.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, please contact us immediately before your order ships.

7. Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 48 hours of delivery confirmation with photos (if applicable).

We will work with the carrier and fulfillment partner to resolve the issue as quickly as possible.